Managing Machine Identities with HyperSync Panel and Service Panel

HyperSync Panel is a high-performance synchronization engine that automates the creation, update, and removal of identities across diverse systems. It connects to directories, databases, APIs, and file-based sources (such as CSV), and supports both state-driven and event-triggered logic. This flexibility allows organizations to accommodate complex lifecycle scenarios—not just traditional JML—for any identity type.

With HyperSync Panel, machine identities are:

• Automatically provisioned when created in a source system

• Maintained as attributes or relationships change

• Deprovisioned when no longer needed

Key capabilities include:

• Real-time or scheduled synchronization

• Rule-based provisioning and attribute mapping

• Support for stateful and date-based logic

• Integration across cloud and on-premises environments

• Custom workflows for multi-phase or conditional lifecycle paths

Secure Change Management with Service Panel

Service Panel provides a user-friendly interface for managing changes to identity data. While often used for human identities, it is fully capable of supporting machine identities such as service accounts and automation agents. It offers structured forms and approval workflows, enabling secure, auditable changes to identity attributes and access.

With Service Panel, administrators can:

• Update service account metadata or ownership

• Rotate credentials or trigger offboarding workflows

• Enforce policy through approval chains and access controls

Additional features include:

• Role-based access to administrative functions

• Just-in-time provisioning and change request submission

• Visibility into projected vs. synchronized attributes

• Full audit trails for changes and approvals

Enforcing Security and Compliance

Effective management of non-human identities is critical for security and regulatory compliance. Identity Panel Suite ensures that machine accounts:

• Are only active when required

• Operate with least-privilege access

• Are included in compliance reviews and audits

Through automated lifecycle controls, role-based access, and comprehensive audit logging, the platform helps organizations align with internal governance standards and external frameworks such as ISO 27001, NIST, and SOC 2.

By treating machine identities as first-class entities, SoftwareIDM enables organizations to strengthen security, reduce operational risk, and meet compliance requirements with confidence.