The Identity Panel Suite includes powerful automation features to help organizations stay ahead of workforce changes. One common use case is managing the lifecycle of contingent workers. To avoid last-minute surprises, many organizations require advance notification when a contractor or temporary employee is scheduled to leave.
Email Notifications for Upcoming Departures
Identity Panel can automatically send email alerts to line managers a configurable number of days (e.g. 30 days) before a contingent worker's scheduled end date. This helps ensure that managers have time to:
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Reassign work or initiate offboarding tasks
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Extend or renew contracts if needed
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Plan system access reviews and removal
This alert is triggered using a date-based rule within Identity Panel’s rule engine, combined with a scheduled workflow. The workflow checks for any contingent workers whose "end date" attribute matches the 30-day-ahead mark and then sends a customized email to the appropriate line manager.
How It Works
Here’s how this feature is implemented in practice:
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Date Rule: A scheduled job uses a rule to identify records where the worker’s end date is exactly 30 days from the current date.
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Manager Lookup: The system identifies the correct manager for each worker using identity data mappings (e.g., from HR systems or Active Directory).
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Email Template: A pre-defined message is generated and sent via the configured email system. The message includes the worker's name, role, end date, and any relevant action steps.
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Audit Trail: Every email notification is logged for compliance and operational review, ensuring traceability.
This functionality is built on the platform’s flexible scheduling, rule-based filtering, and action execution capabilities. It requires no coding and can be adapted to different notification periods (e.g., 14 days or 7 days prior) or other conditions like role or department.
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