Reporting on Key Risk Indicators for Leavers Process Efficiency

The Identity Panel Suite enables organizations to track Key Risk Indicators (KRIs) related to employee offboarding (leaver process). This reporting ensures compliance, operational efficiency, and reduced risk of inappropriate access after an employee departs. With built-in reporting and dashboard capabilities, you can measure how effectively access is revoked across integrated applications.

Key KRIs Tracked in Leaver Reporting

The platform supports reporting on the following KRIs that reflect the efficiency and timeliness of deprovisioning:

• Number of leaver requests submitted after the user’s leave date
  Tracks how often termination events are delayed or missed. This helps identify gaps in HR-to-IT handoff or system integration.

• Average time to revoke network access (in minutes)
  Measures the time from request submission to successful deprovisioning for applications integrated via HyperSync Panel. This includes critical systems such as Active Directory, Microsoft 365, and other connected enterprise applications.

• Average time to revoke access for disconnected applications (in minutes)
  Captures deprovisioning duration for applications that are not directly integrated (e.g., manual or email-based workflows). Service Panel request logs and Access Panel attestation records help support this metric.

How Identity Panel Supports This Reporting

The Identity Panel Suite provides several tools to collect and visualize this data:

• Dashboards with history and performance trend charts for time-based metrics

• Operations History showing audit-level detail of provisioning and deprovisioning steps

• Custom Reports that can be scheduled or exported, including filters for specific events, user groups, or time ranges

• Time Traveler for point-in-time inspection of when access was held and removed

Each KRI can be tied to data stored within the system and tracked over time, helping stakeholders understand where delays occur and how to improve response time.

Tip: You can configure alerts for thresholds such as delayed leaver requests or access still active after termination, enabling proactive governance.