Customizable Approval Workflows in Access Panel

Access Panel includes powerful capabilities for managing entitlements and automating access decisions. A key feature is the ability to create customized approval workflows that adapt to the specific type of access being requested, the roles involved, and user-provided inputs.

Dynamic Approval Workflows Based on Context

Access Panel supports the configuration of Request Policies, which define the full lifecycle of an access request—from submission to approval, assignment, and expiration. These policies are flexible and can incorporate:

• Criteria Policies: Determine which entitlements (permissions or resources) a user can request, based on roles, department, or other identity attributes.

• Justification Forms: Capture user input at the time of request. This data can be used to conditionally route requests or modify behavior based on responses.

• Approval Chains: Automatically assign approvers based on dynamic attributes such as the requester's manager, department head, or data owner.

• Conditional Logic: Workflow routing can change based on the nature of the request, such as whether it involves privileged access, a high-risk resource, or a separation-of-duty conflict.

Configurable Workflow Components

Administrators can build multi-stage workflows using the following configurable components:

• Request Parameters: These inputs influence how requests are evaluated or routed.

• Activity Policies: Control workflow actions like email notifications, logging, or triggering external systems.

• Message Templates: Customize communication with users and approvers at each stage of the request.

• Attestation Campaigns: Include optional steps for reviewing and validating existing access, separate from the initial approval.

These tools allow workflows to adapt to a wide range of governance, risk, and compliance needs without requiring code.