In certain identity management scenarios, such as a security event or policy-based enforcement, Identity Panel can reset a user’s password. When this occurs, the system automatically replaces the user’s current password with a strong, randomly generated value that is unknown to any user or administrator. This ensures maximum security and eliminates the risk of compromised credentials being reused.
How the Reset Process Works
When triggered by an automation rule, workflow, or manual action via Service Panel or HyperSync Panel, the system initiates a password reset using the following method:
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A strong, random password is generated using cryptographic methods. This password is not recorded, stored, or accessible by anyone.
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The password is immediately applied to the target account in the connected system (e.g., Active Directory, Azure AD, or another directory).
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No human visibility of the new password is possible—there is no temporary exposure, download, or record.
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User access is blocked until a new, known password is securely established via a separate user-initiated process, such as a self-service reset or service desk intervention.
This behavior ensures the password cannot be predicted, reused, or intercepted. It effectively neutralizes the previous password and prevents further unauthorized access.
Use Cases and Benefits
This type of password reset is commonly used in these situations:
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Emergency deactivation: Temporarily disabling user access without deleting the account.
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Automated compliance response: Enforcing password resets for inactive or suspicious accounts.
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Orphaned or test account cleanup: Neutralizing passwords for unused identities without affecting production systems.
Key Benefits
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Enhances security by eliminating weak or exposed credentials.
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Supports zero-trust principles by ensuring passwords are treated as untrusted secrets.
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Streamlines identity lifecycle management with built-in automation options across the Identity Panel Suite.
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