Automatically Update User Account Data Across All Integrated Systems

The Identity Panel Suite ensures that updates to user account names, email addresses, and security identifiers (such as unique IDs or directory object IDs) are automatically synchronized across all connected systems. This automation reduces manual work, prevents errors, and helps maintain consistent identity data wherever it is used—whether in Active Directory, cloud services, HR platforms, or other business applications.

This capability is essential for organizations that rely on accurate identity data for compliance, user provisioning, and access control. When a user’s information changes—such as during a name change, role transition, or department move—the system detects the update and applies it across all integrated platforms in near real-time.

How It Works

The synchronization process is driven by SoftwareIDM’s HyperSync Panel, which serves as the real-time engine for identity updates:

• Identity Monitoring: Identity Panel continuously monitors source systems (such as HR or directory services) for changes to user attributes.

• Automatic Propagation: When changes are detected, HyperSync applies them to all target systems using configured attribute flow rules.

• Cross-Platform Consistency: Updates to usernames, email addresses, and security identifiers are propagated using standardized workflows, ensuring data integrity across platforms.

• Event-Driven and Scheduled Options: HyperSync supports both event-driven and scheduled sync operations, enabling flexibility based on business needs​.

Additionally, Service Panel offers administrative tools to manually adjust or override user data when exceptions are required, and Time Traveler provides a full historical audit trail of identity changes.