Seamless Reactivation of Disabled Accounts

When an employee leaves an organization or is temporarily deactivated, it's often necessary to preserve their access data for audit purposes or future reactivation. The Identity Panel Suite by SoftwareIDM offers a business-friendly solution for managing such scenarios efficiently and securely.

Disabled Account Retention with Full Metadata

When an account is disabled within the Identity Panel Suite, the system retains all associated metadata. This includes:

• Role assignments

• Application access

• Entitlements and group memberships

• Manager and organizational context

By preserving this information, Identity Panel supports easy and accurate reactivation when a user returns—whether it's a rehire, seasonal employee, contractor, or someone returning from leave. This eliminates the need to rebuild their access from scratch, reducing errors and administrative overhead.

Manager-Initiated Reactivation

Identity Panel integrates reactivation into the manager experience through Service Panel or Access Panel. With a few clicks, a manager can initiate the reactivation process. This workflow ensures:

• Rapid turnaround for returning users

• Retention of historical access patterns for compliance and consistency

• Reduced dependency on IT or helpdesk teams

Reactivation requests can also be governed by approval workflows or audit requirements to meet internal control policies.