Manager Notification Prior to Dormancy Deactivation

Identity Panel continuously monitors user activity across connected systems. If an account shows no activity for a defined period—typically determined by your organization’s policy—it enters a dormant state. Dormant accounts may present a security risk and are candidates for automatic deactivation.

Before any deactivation occurs, the system takes a preventative step. It identifies dormant users and sends an automated notification to the user's manager in advance of the scheduled deactivation. This alert allows managers to review the account and take action if continued access is needed.

Manager Notifications: Key Features

• Advance Warning: Managers receive a notification exactly when required before deactivation occurs.

• Automatic Trigger: No manual intervention is needed; notifications are sent based on inactivity thresholds and scheduled rules.

• Manager Identification: The system uses organizational hierarchy or directory attributes to determine the correct manager to notify.

• Customizable Messaging: Notification templates can be tailored to include relevant details such as user name, last activity date, and action steps.