Notification on Account Deactivation

When a user account is officially deactivated in the Identity Panel Suite, the system automatically notifies key stakeholders to ensure proper awareness and follow-up actions. These notifications are part of the platform's built-in identity lifecycle management features, which aim to reduce security risk and support compliance processes.

Who Gets Notified?

Upon account deactivation, the following parties are notified:

• Security Administration Team: To evaluate any related security events, such as access misuse or breach risks.

• Service Desk: To close out any active tickets or ongoing support related to the user.

• User’s Manager: To ensure business continuity and handoff of responsibilities.

These notifications are generated by system workflows and are typically sent via email or integrated messaging platforms (depending on your organization's configuration).

How It Works

This capability is powered by Identity Panel’s automated actions and event-driven workflows:

• When a user's status changes to "deactivated" based on directory or HR system updates, the system triggers a deactivation event.

• An Action Rule or Workflow evaluates the event and dispatches notifications to relevant contacts.

• Identity Panel records these actions in the Operations History, providing a full audit trail for compliance and reporting.

This feature helps ensure that access is removed in a timely manner and that appropriate parties are informed to take follow-up steps such as reclaiming assets or reassigning responsibilities.