How Access Panel Tracks User Entitlement Review Actions

Access Panel, part of the Identity Panel Suite by SoftwareIDM, offers robust entitlement management capabilities. One key feature is its ability to log all entitlement review actions taken by application owners. These logs are automatically captured by the system and are essential for meeting compliance and auditing requirements.

Built-in Logging for Compliance

Whenever an application owner reviews entitlements—such as confirming or revoking a user’s access to a resource—Access Panel records the details of that action. This includes:

• The identity of the reviewer

• The action taken (e.g., approve, revoke, defer)

• The entitlement or resource involved

• Timestamps for each action

This logging ensures that organizations maintain a complete audit trail, which is especially important during access certification campaigns and audits.

Transparent Auditing and Review History

The entitlement review process is part of what Access Panel refers to as "attestation campaigns." These are scheduled or ad hoc access reviews that help validate whether users should continue to have access to specific resources. All interactions with these campaigns are recorded and viewable through:

• The campaign interface

• Time Traveler history views

• Reports that include reviewer decisions and timestamps

Administrators and auditors can easily search, filter, and export this data to demonstrate regulatory compliance with standards such as SOX, HIPAA, or ISO 27001.