Automatic Duplicate Account Suppression in Identity Panel

Identity Panel by SoftwareIDM includes intelligent logic to detect and suppress automatically generated duplicate user accounts across systems. This feature helps ensure that each person in your organization is represented by a single, unified identity—even when data is ingested from multiple sources like Active Directory, HR systems, or cloud directories.

Duplicate accounts can occur for many reasons: inconsistent naming conventions, timing issues between system updates, or overlapping identity sources. Identity Panel addresses this challenge automatically by evaluating identity attributes across connected systems and linking records that belong to the same individual. This ensures continuity and accuracy in your identity lifecycle processes, such as onboarding, role assignment, and access control.

How It Works

The automated suppression of duplicate accounts is made possible by Identity Panel’s “Join Rule” engine and its use of the Hyperverse, a central identity graph. Here’s what it does:

• Join Rules: These configurable rules define how identities from different systems are matched and linked together. They examine identifiers such as usernames, employee IDs, email addresses, or custom attributes.

• Identity Graph (Hyperverse): This is the system's internal model of each unique person. It maps all accounts and data associated with that individual, enabling historical tracking and unified views.

• Automatic Suppression: When duplicate entries are detected based on join rules, the system suppresses redundant records, preventing them from being treated as separate identities.

By maintaining this central identity model, Identity Panel avoids errors like granting access based on duplicate accounts or generating redundant alerts.