Todd Mollerup
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Panel Service Support (Corrective Maintenance)
Operational Support of your Panel Service comes with the following benefits: Panel Check Panel Check is an automated task from SoftwareIDM installed and running on your Panel Service host server. ...
Access Panel App™
Common User Experience Access Panel is a fully featured identity and resource entitlement governance solution that forms part of the Identity Panel Suite of applications. This provides the user w...
Annual Security Review
The annual security review is a service from SoftwareIDM to obtain an expert examination of the security posture of an Identity Panel deployment. SoftwareIDM will perform at least the following s...
Test Panel™ App
The Test Panel App for is a case and business driven testing platform for Identity Management. It supports unit testing, integration testing, and automated regression testing. Test Panel facts Tes...
Standard SaaS Hosting Service Level Agreement (SLA)
As a commitment to our subscribers and licensees, SoftwareIDM has a Service Level Agreement of 99.9% that is financially backed. Applicability This Service Level Agreement ("SLA") applies to agreem...
Service Level Addendum (SLA) - Controlled System
Service Levels - Controlled System 1. SUPPORT RESPONSE TIME Support Response Time is herein incorporated from Service Level Agreement - Support System 2. APPLICABILITY REQUIREMENTS This agreement i...
Software Maintenance
Software Maintenance subscriptions do not include new functionality. It includes security and bug fixes for the application version purchased.
SoftwareIDM Access to Content
The Panel Suite (Identity Panel, Test Panel, Service Panel, Access Panel, PowerShell Panel, and HyperSync Panel) are provided as an automated cloud service (content is uploaded using the software b...
Service Level Addendum (SLA) - Supported System
Service Levels - Supported System 1. SUPPORT RESPONSE TIME 1.1 Service Level Definition Support Response Time is the time it takes for a live Provider support individual to initially respond to a r...
Panel Provider for Microsoft Active Directory
The Panel Provider for Microsoft Active Directory allows data from Active Directory to be scanned and updated from the Identity Panel suite of applications.Identity Panel AppThe Panel Provider for ...