Todd Mollerup
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Knowledge Package classroom training
SoftwareIDM provides customer training. We provide this training to assure your success, and to prepare you for the support you will receive from integrator or consultant. Delegates and date: This ...
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Master Subscription and Service Agreement
This agreement is only applicable, if explicitly referred to and ratified in your enterprise agreement with SoftwareIDM, buy mutual authorized signature. This agreement specimen is used for custome...
Premium Hosting and Support Services
SaaS Hosting - Dedicated Customers requiring a more stringent SLA on their SaaS Hosting may subscribe to dedicated instances. A dedicated set of instances gives the following benefits: Performance...
Service Country and Currency
Australia Australian customers are hosted within the Azure Australian data centers and charged in the Australian dollar. Hosting is provided by SoftwareIDM UK ltd. Canada Canada customers are host...
Panel Service SaaS Data Comm Fee
Customers using Identity Panel hosted or SaaS customers pay a monthly data communication fee for each Panel Service connected to any production Identity Panel tenant provided by SoftwareIDM. You do...
Identity Panel™ Framework and App
The Identity Panel App includes the Identity Panel Core Framework and the MIM development component available in Identity Panel's MIM DevTest. The primary improvement is the addition of the Uplift ...
Physical security
SoftwareIDM understands the importance of protecting your data, and is committed to working with our reputable vendors to secure the datacenters that contain your data. Through funding from Microso...
Service Panel™ App
Service Panel™ is a licensed product add-on for customers who own the Identity Panel™ Core Framework. It is designed for the user, service desk, and manager needing a portal for making, managing an...
Panel Provider for ADP
The Panel Provider for ADP allows data from ADP to be scanned and updated from the Identity Panel suite of applications. Identity Panel App The Panel Provider for ADP adds the following capabiliti...
Customer Tiers Qualifications
The services and SLAs available to customers are determined by the end user customer tier. Below, each tier is defined. Tier 10 Requirements Annually or Perpetually Licensed Paid Annual Software M...